1. Returns

We accept returns. You can return items with original packaging within 15 days of your purchase with receipt or proof of purchase. If 15 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at info@spirit-gallery.com or +1 (604) 921-8972.

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at +1 (604) 921-8972 with details of the product and the defect. You can send the item you consider defective to:

6408 Bay Street
West Vancouver, BC
V7W 2H1

If you are eligible, we will send you a replacement product at our expense.

4. Shipping

To return the item you purchased, please mail it to:

6408 Bay Street
West Vancouver, BC
V7W 2H1

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable.  Any amounts refunded will not include the cost of shipping.